Refund Policy

Last updated: February 2026

1. Digital Products

All purchases on Buildible are for digital products (Minecraft builds, maps, and related assets). Due to the nature of digital goods, refunds are handled on a case-by-case basis.

2. Eligible for Refund

You may be eligible for a refund if:

• The build does not match its description or preview images
• The downloaded files are corrupted or unusable
• The build does not work with the Minecraft version specified by the creator
• You were charged in error (duplicate purchase)

3. Not Eligible for Refund

Refunds will generally not be granted if:

• You simply changed your mind after purchase
• You have already downloaded and used the build
• The build works as described but doesn't meet your personal expectations
• Compatibility issues arise from mods or plugins not specified in the listing

4. How to Request a Refund

5. Refund Timeline

• Refund requests must be submitted within 14 days of purchase
• We aim to process refund requests within 3-5 business days
• Approved refunds will be returned to the original payment method via Stripe

6. Creator Impact

When a refund is issued, the creator's earnings from that sale will be deducted from their available balance. Creators are notified of refunds through the platform.

7. Free Builds

Free builds ($0.00) are not subject to refunds as no payment was made.

8. Disputes

If you disagree with a refund decision, you may contact us for further review. We strive to resolve all disputes fairly.

9. Contact

For refund inquiries, email us at kerisbuilds.website@gmail.com.